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Refund Policy

At Offleash SoCal, we take pride in the quality of our products and services. We understand, however, that sometimes a product may not be what you expected it to be. In such a case, we invite you to review our return policy below.

Return Eligibility:

Time Frame:

Items are eligible for a return consideration within 30 days of the purchase date.

Condition of Item:

Products must be returned in their original condition. This means they should be unused, unaltered, and in the same condition in which they were received.

Proof of Purchase:

A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items:

Customized or personalized items.


Final Sale items.

Gift cards.


Process for Returns:

Contact Us:

Before sending the item back, please contact our customer service team at Our team will guide you through the process and provide any necessary forms.

Case-by-Case Evaluation:

All returns are subject to a case-by-case evaluation. We will notify you of the approval or rejection of your refund.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds (if applicable):

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.


Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we'll instruct you on where to send everything.

Contact Us:

For more information about our return policy, please contact us at

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